You may have gathered from the ad (if you read all of it) that I am not expecting to sell it. I am just putting out there what a great piece of engineering this machine is.
They do have me worried a bit seeing I have ordered the CVO Anniversary Ultra.
This thing was off the road 3 weeks the first time to do the cylinders, it's now been off the road 5 weeks and they don't expect the parts for another 8 days. Iv'e just had enough of the B/S, not even a loan bike for my troubles.
It was HD Sydney that first mentioned a loan bike but they were looking into organizing one over 2 weeks ago. If they can't organize one in 2 weeks what hope has anyone got.
Totally agree with comment about great bike but this one has been off the road far too long. This episode is 5 weeks today with another 8 days at least waiting for parts (which had already been replaced once - go figure). The really anoying part is the flip flop between "nothing wrong" and " we need to replace XXX".
Who has the bike now?
Still in pieces in the workshop, another 8 days at least waiting for parts.
Yeah, it seems to be a quirky thing that shows up on a few bikes but not all. The crazy thing is that one workshop I spoke to said they had fixed the problem but they didn't know which part of the works they did was responsible for the fix. Apparently they just about replaced everything.
Whos workshop, the dealers name.....
Sadly we are yet to pass any lemon law. You may well have a case for ACL but as the dealer is making an attempt to recify the issue its going to be a toughie.
The dealership is not the problem, they have to get everything approved by HD Aus. It is them that have been dragging the chain and not even addressing the issues I have raised with them.
While this is true, consumer law says that an item must be fit for the purpose it was purchased.
Irrespective of any specific automotive lemon law I reckon ACL applies here. Given its a major engine issue the product does not meet its intended purpose. Whilst the dealer might be trying to fix it I'd be demanding a new bike or a refund after waiting this long on repeated attempted repairs on such a major issue for a brand new bike. Auto dealers don't like it but my father demanded and got a new car in similar circumstances. It was either gonna be that or a refund. But he also had a large fleet of the same vehicles that he used as leverage.
It would be far more costly and damaging to the brand if this story went out on mainstream media as opposed to replacing or refunding the bike