What a nightmare

  • Alpha Male
    Alpha Male
    6 years ago
    After purchasing 4 brand new harleys and 1 brand new Ducati Panigale 1299 from my local Harley dealer in Perth since 2013 - they left me in the mud to drown and die after my engine blew up only 4 weeks of upgrading my 2017 Breakout to stage 5 - apparently my quiet baffles blew up my engine and even fucking Harley didn't give a rat's ass about me even though I'm their hardcore loyal fan and customer. 
    So i took it up the ass and coffed up $3000 fucking grand to fix the bike (i had to borrow money from the loan sharks) because i am so broke having to sell everything to fight a court case after my son was killed. They wouldn't even give me back the parts they've supposedly fixed because the guy that was looking after was off sick for the day.
    To make matters worse the service guy Rob threw my fucking helmet at the back of his office and smashed the visor of my helmet which literally destroyed my reflective visor :(- i couldn't be bothered fucking arguing i just left that dealer in disgust !

    The service guys at the front desk told me they spoke to Harley Head office regarding my bike for warranty but it was denied and told me not to call Harley head office to ask why - so i called Harley head office up in USA and Australia they both denied knowledge of my case and told me there was nothing on their computer system regarding my bike warranty claim.

    A couple of weeks gone by Harley Australia refused to return my calls - that's ok it will be the last time they will make money from me and I sure as hell will tell my friends never to buy a Harley if this is how they treat repeat buying customers.

    Went to pick up my bike and they didn't even bother tuning my bike (the mechanic told me they borrowed a tune from another similar bike to slap on mine )- so i went back a few days after to get it re-tuned and they didn't even tune it properly it was running on around 50% power. 

    So I went to Deano at Thunder Tech in Mundaring to get it tuned properly - now my bike is running great again. My bike now sounds like a woman cumming :) sounds so good xoxoxox

    If you guys ever need to tune your bike by a real pro i suggest go see Deano at Thunder Tech in Mundaring - his reputation is felt all the way in USA where all my mates told me to go to and have it tuned properly.

    What a fucking nightmare i have had guys do not put quiet baffles on your bike in fact don't  mod your bike at all the local dealer will use it against you when it  comes time to claim warranty. I thought for sure the dealer would look after me because i have spent almost $200,000 at their shop since 2013 but this didn't mean shit to them or Harley head office.

    I get it it was my fault for putting Vance and Hines quiet baffles on my Vance and Hines short shots  ... i ain't gonna argue as i have only 6 to 12 months left to live due to illness so i am off to enjoy what's left of my life.

    Good luck guys don't mod your bike .... thanks Mike for looking after me when it came time to purchase my new Harleys but the time has come to say good bye if it weren't for you and Steven (the dealers Principal) i would never have bought a single bike from that dealership.

    To be fair this local dealer only turned into a shit pile since January 2017 - they used to be my go to place to buy new Harleys and Ducatis (it is now a place i will never set foot on ever again for servicing or new bike purchase if i live past my expiry date of course).

    I got no ill will towards anyone i have only love and compassion for people ... i wish you guys all the best so go out there ride your bikes guys dont waste a moment life isn't forever :) i know those scum bags at the service department will be gone in 12 months they will never last long if they are out to destroy the dealership's reputation.
  • Bonkerz
    Bonkerz
    6 years ago
    Surely anything the quiet baffles do causes less back pressure or potential problems than those fucked up stock pipes they come with anyway? 

    I think, in your situation, I too would  have been more interested in living well than arguing with the a-holes.  Good luck mate.

  • keith
    keith
    6 years ago
    All a learning curve to say the least, always worth the trip up the hill for some real service.
  • boxa
    boxa
    6 years ago
    If the dealer done the work THERE LIABLE ,, 12 months to live , sorry to hear , I can understand not wanting to get into a shit fight , but  a quick trip to the obudsman ,  a formal letter of complaint to the consumer watchdog , followed by  a   personaly delivered    summons to appear in a civil court case , might do the job , and won't take too much time ..  These stealers can be good at refuting claims , but one told me once , your bike needs a   this that and the other to run correct , plus an exhaust , i answerd thats modifying the bike ,  i modify a new bike   i'm breaking   the warranty , so fix the thing  without them , basicly it was running shit  and they wanted me to spend to get it running proper , End result was they said   they will do some of it  if i  pay for some of it , regards warranty , they admitted once i change things   Harley can  say there not gonna honor the warranty , but has a dealer they would be bound to honor what they done ...  they push what they sell ,, so if they install it they have to honor it .
  • Alpha Male
    Alpha Male
    6 years ago
    The dealer installed the stage 5 a few months after i picked up the new bike .... 4 weeks later my bike blew up so they say (they blamed it on vance and hines quiet baffles) ... they forced me to coff up $3000 to pick up my bike with fixed stage 5 ... they didn't give me the parts they supposedly replaced they told me the service guy looking after me was off sick and they couldn't find the parts that was replaced.
    What pissed me off even more is the dodgy service guy at the desk he told me he submitted my warranty claim to Harley head office and they declined it - i asked him is it ok for me to call them he told me no because he lied to spoke to Harley and that was why he said not to call harley.

    Harley USA told me the service guy did not submit warranty claim because there was no claim on their warranty system in the computer.

    2 weeks after i have contacted harley usa they have stopped answering my calls or returning my calls - dodgy as shit !!!!
  • Alpha Male
    Alpha Male
    6 years ago
    Prior to this saga - they gave me an ok no damage no fault engine report when they removed my quiet baffles for me ..
    4 weeks later i went in to their service department because i am not happy with the ticking noises Harley made so after 1 hour they told me my bike blew up when i went to check the ticking Harley noise - and told me not to ride my bike because it will "void the warranty".

    So i left the bike there - they told me my bike had damaged engine "blown engine" due to using Vance and Hines Quiet Baffles on Vance and Hines Exhaust.

    If they told me my engine is good 4 weeks earlier after doing tests on my bike after they removed my quiet baffles for me how come 4 weeks after they blamed my quiet baffles?

    They used these terms to describe the damage "blown engine" and "cooked" this is why i used "blow up" to describe the situation.
  • AlHD48
    AlHD48
    6 years ago
    I put quiet baffles in my bike. They key is get a proper dyno tune done . Brian atbeastern big twim done my bike and it runs great .
    Shame about your story 
  • Kingchops
    Kingchops
    6 years ago
    I count 15 quotes, that must be a record!
  • steelo
    steelo
    6 years ago
    I’m with u fb. It’s fucked. Unless you’ve been under a rock. Who cares what the previous person said. 
  • paulybronco
    paulybronco
    6 years ago
    LOL 
  • paulybronco
    paulybronco
    6 years ago
    PS Its funny how the original poster has been quiet , maybe it got resolved......lets hope so that the server can live on
  • gidgi
    gidgi
    6 years ago
    keyboard warriors trying to outwit each other with their  inflated sense of intellect, pffff
  • Baloffski
    Baloffski
    6 years ago
    Am outta this one.Life is too short, as we know.
  • Daggs
    Daggs
    6 years ago
    Those damn quiet baffles have a lot to answer for. Blowing up a stage 5 engine that was going to tour Aust.
  • fatbat
    fatbat
    6 years ago
    It's baffling 
  • FLIPDOG
    FLIPDOG
    6 years ago
    110ci, stage v, short shots and quite baffles, fucken near pissed myself
  • lukefat
    lukefat
    6 years ago

    currently going through a similar thing with central coast Harley in NSW want 2700 to fix its a joke. and Harley Australia just don't answer calls and don't reply to numerous emails.

    I have a 2016 fxfd fat bob 12 months old with 15000km. at 14000km I had the 110 stage 3 kit installed which has 12months warranty, after breaking bike in per the technicians instructions I had the service done after 1000kms. at this stage there was no oil loss before the service. The following 3 rides a ticking noise was coming from the engine after the 3rd ride it was a lot louder I checked the oil level to find there was no oil on the dipstick, at this stage I called central coast Harley they came and picked the bike up. a week later they said they topped the oil up and rode the bike all good to go. I insisted it be looked in to for damage. after insisting I was told the crank is not true most likely out from factory and will be covered under warranty but the new stage kit has a scor in the cylinder and they are saying due to bike abuse and I lost 1 litre of oil in 3 rides due to this score, Central coast Harley are saying rider I abuse where I believe it was not filled correctly at service and that's why it has scored the cylinder. currently going through fair trading for advice.

  • paulybronco
    paulybronco
    6 years ago
    Ha Ha