+1 for that , I'm still waiting since November
Did you paint the wheels and or the pulley sprocket? If you did you need to use new bolts.
The mated surface has to be free of paint/powerdercoat too.
Seen it time and time again. The bolts WILL back out if there is any paint on there. Bolt Lockers wont help much either (the hardcase ones)
I dunno about that.
I bought my bike in one state (of Australia, not mind). It had an oil leak shortly afterwards that required engine tear down to splitting the crankcases, re-gooping the crankcase halves, reinstalling the engine in the frame so it was all good to go again. I was told it was about a 14 hour job. I had this warranty job done by another dealer in a different state who was only too happy to do it.
Not what you really want on a brand new bike, however the warranty covered it. Even for another dealer. So it should too, Harley would have paid that dealer for the warranty work.
I don't understand why a dealer would not want to do a genuine warranty job. Heck!, they are going to get re-imbursed for it for a decent rate.
A mates Fat Bob had the same leak on the cases by the sound of your post . Dealer performed warranty work no probs . Apparently the robot that applies the sealant was not lined up properly. It must have done it to a lot of motors before found .
Well the rate paid is less than what the private punter pays but is a profitable one regardless
And there's always going to be far more good warranty stories than bad, there's no way the brand would survive if the service was all shit. I'm well pissed off at how i was treated by the dealer i spent a shitload of cash with, doesn't mean every dealer is like that. I'm more than happy to tell anyone who asks all about it too.
And that its self is interesting as if that story is correct then surely HD Aust should recall all effected bikes under a recall and rectify the issue? But like my fucked regulator they know they have a problem with them yet choose to look quisically at you and deny any knowledge of a problem. We are very soft on importer compliance with consumer rights in Australia and the ACCC is finally bringing some to account, Holden, Jeep, Ford and VW hopefully soon we will see HD name in the shame file as well.
Don't bank on that! My 2012 Street Glide started running on 1 cyl 1100 klm from home while under warranty. Short version with Harley Assist towed to Mackay who got it going for 5klm then back to 1 cyl for 900 klm. Anyway as a result of that it did the Compensator and a spring in the gearbox leaving it stuck in 2nd gear due to the constant surging. Harleys help was supply the spring , $12 retail, and suggest the Screaming Eagle Compensator but did foot the bill for the injector wiring loom that failed. $1700 out of pocket for me, thanks for coming!
WAT PB, ya kidding us.Under Warranty,. I too purchased and wacked in my 2012 Regulator, but also purchased the Stator same time just in case, (Cycle Electric) about a squillion dollars cheaper than HD ere. least ya got a $12.00 discount, lol. (sorry)
Must be careful here as may be becoming "Harley Davidson Bitch journalists". I too love this brand but, bloody hell, Key stakeholders in Australia must support.
I've owned a dealership for a different brand. The time and rates they pay for warranty work are crap. First they don't pay for your time to diagnose the problem, the time allowed to do the job is based on the factory time which is no where near the real world. So as a dealer you never want to see a warranty job come through the door.