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  • Pom58 Posts: 69
    Brisbane
    Stock Poster Pom58
    01 May 2018 05:20 PM
    I posted this some where else cause i forgot how to post, so all good now.
    Does anyone know how to get in contact with Vance & hines?  I have tried for a week to get in touch with them in the states, are they contactable over here?
    I bought a  Fuelpak FP3 the beginning of last year after buying a almost new Fatboy, did the pipes and air as usual then tuned it, all seemed well .
    Last week i took the fuelpak out for the first time since the original tune up to read a warning light that has come on for the ABS and it is as dead as a dodo, no LEDs nothing.
    I was of the understanding that these things are not a single use throw away item, am i wrong?
  • Kingchops Posts: 0
    Kingchops
    01 May 2018 05:29 PM
    I've contacted V&H a couple of times.  I think I called their California number and was able to get through.  Obviously you need to call at the right time.
    They're definitely not a use once item.  You should be able to re-connect to your bike at any time.  A simple check would be to make sure your connector is not clogged up with dirt.  Another thing to check if you have a multi-meter or test light, is that voltage is getting to your CAN/BUS connector.  It may not be the issue but worth a try.
  • Pom58 Posts: 69
    Brisbane
    Stock Poster Pom58
    01 May 2018 05:56 PM
    Power is getting to the can/bus.
  • Pom58 Posts: 69
    Brisbane
    Stock Poster Pom58
    05 May 2018 10:41 AM
    Managed to get a hold of Vance & Hines in the states today and they will send a new fuelpak out on monday.
    Good on them.
  • Humbug Posts: 333
    Darwin
    Stage 1 Poster Humbug
    06 May 2018 10:50 AM
    Well that's good news.
  • Pom58 Posts: 69
    Brisbane
    Stock Poster Pom58
    07 Jun 2018 03:25 PM
    Just received it today so it took a while but 2 days from states to Sydney then 7 days from Sydney to Brisbane, way to go Australia post.
  • Pom58 Posts: 69
    Brisbane
    Stock Poster Pom58
    09 Jun 2018 10:55 AM
    And on it goes, the replacement one they sent to me ( refurbished) isn't working either. I am currently talking at a pace of 1 email a day to a tech to try and sort out what's going on.
    Day 1. Have you plugged it in?
    Day 2. where have you plugged it in?
  • Hilly Posts: 2141
    Townsville
    Motor Head Hilly
    09 Jun 2018 11:20 AM
    Aww fuck!
  • GTEEZ Posts: 92
    WA
    Stock Poster GTEEZ
    09 Jun 2018 11:29 AM
    Try it on another bike. It should still read trouble codes but you won't be able to link it to that bike as you have already done that to yours. If it starts lighting up and you can open the App on your phone to read codes then start looking at connections on your bike. You must always make sure you have the latest version on your phone as well.
  • lucifer_mr2 Posts: 407
    Stage 1 Poster lucifer_mr2
    09 Jun 2018 09:37 PM
    What voltages are you getting on the diag port of the bike? Might have blown the related fuse or have an open circuit.
  • Pom58 Posts: 69
    Brisbane
    Stock Poster Pom58
    11 Jul 2018 01:22 PM
    Got sent another replacement fp3 yesterday ,a new one this time and it worked straight away no worries.
    But, just for fun i tried the two that up until yesterday hadn't worked and funnily enough they both are working.
    I had tried them numerous times and nothing worked no matter what i did, not that you can do much other than plug them in.
    Weird stuff eh?
    Once again i would just like to thank australia post for taking 8 days to get the parcel from Sydney to Brisbane and it only took 2 days from States to Sydney.
  • Ratbob Posts: 406
    Adelaide Hills
    Stage 1 Poster Ratbob
    11 Jul 2018 01:53 PM
    Yeah man, V&H are good people to deal with, had an issue with top pipe of big radius not fitting my CVO. They sent a replacement immediately, still didn’t fit but hey, they responded. 
  • Humbug Posts: 333
    Darwin
    Stage 1 Poster Humbug
    13 Jul 2018 11:27 AM
    Thats good service by V&H.
    Australia Post is just a joke.
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