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  • VirtualT Posts: 278
    Yanchep
    Stage 1 Poster VirtualT
    05 Jan 2019 04:14 AM
    I believe my ACR's may not be activated in the current map. I have the VCI, is there any dramas with buying a cable from HD and downloading the sw and activating the ACR's in the existing map.

    Presume I can connect with the sw and download the current map? But I did read on one forum where guys are saying sometimes it will automatically write a stock map in when first connected..?

    It was last dyno tuned a few years ago and runs great and I don't want to risk losing the map since its worth a $500 dyno tune.
  • Ratbob Posts: 592
    Adelaide Hills
    Performance Poster Ratbob
    05 Jan 2019 09:50 AM
    You can connect your tuner to a pc and save the map to the pc, that way you can maintain a separate copy and also look in the file to see if the ACR was turned on without connecting the bike. 
    Also check with your tuner, many of them keep copies of their tunes.
  • VirtualT Posts: 278
    Yanchep
    Stage 1 Poster VirtualT
    05 Jan 2019 02:49 PM
    Quoting Ratbob on 05 Jan 2019 09:50 AM
    You can connect your tuner to a pc and save the map to the pc, that way you can maintain a separate copy and also look in the file to see if the ACR was turned on without connecting the bike. 
    Also check with your tuner, many of them keep copies of their tunes.
    ok so I made some progress, but when I try and pull the map I get an error and it crashes


    HD Forums Australia - stp.png

  • Ratbob Posts: 592
    Adelaide Hills
    Performance Poster Ratbob
    05 Jan 2019 04:10 PM
    Hi VT, Looks like apologies are in order. I haven’t used my tuner for 5 years or so but I was convinced that’s how I did it, so I got it out and you’re right the files aren’t available from the tuner, only the ones I’ve saved to the pc. 
    So I grabbed my old laptop, took it to the bike and connected it up. The files on the tuner can be opened and it did not flash the bike with a stock tune which I don’t think it could do anyway because it doesn’t have a stock tune on file. 
    Thinking back I recall some comments about the over-righting issue but it didn’t happen to me back then when I went in to check the ACR and drop the idle to 944. Maybe as a precaution call your tuner and ask if he saved only the new file to your tuner. What bike are you checking?
  • VirtualT Posts: 278
    Yanchep
    Stage 1 Poster VirtualT
    05 Jan 2019 04:40 PM
    Quoting Ratbob on 05 Jan 2019 04:10 PM
    Hi VT, Looks like apologies are in order. I haven’t used my tuner for 5 years or so but I was convinced that’s how I did it, so I got it out and you’re right the files aren’t available from the tuner, only the ones I’ve saved to the pc. 
    So I grabbed my old laptop, took it to the bike and connected it up. The files on the tuner can be opened and it did not flash the bike with a stock tune which I don’t think it could do anyway because it doesn’t have a stock tune on file. 
    Thinking back I recall some comments about the over-righting issue but it didn’t happen to me back then when I went in to check the ACR and drop the idle to 944. Maybe as a precaution call your tuner and ask if he saved only the new file to your tuner. What bike are you checking?

    No worries mate. I have made some progress with this, one of which surprises me.

    Apparently some dyno tuners will pull out the leads after flashing to the bike but before it is written to the VCI, this corrupts the map in the VCI so the existing map can't be read from it later. Basically it means if I want to change anything in the map I need to go back to the same tuner to do it as I don't have a copy of the map in the VCI like it should be.

    Given this was done 2 years ago by Deano at Thundertech in Perth I am quite surprised about it, I payed for the tuning so in my opinion the map should be mine to do with as I choose.
    Needless to say I will be making contact with Thundertech on Monday and hopefully they still have a copy of my map and are willing to give it to me. I believe Deano is no longer working there however.
  • robots Posts: 1125
    Performance Poster robots
    06 Jan 2019 10:55 AM
    yes pretty average stuff

    how can you trust them to give correct map?
  • Ken in Cairns Posts: 272
    Cairns FNQ
    Stage 1 Poster Ken in Cairns
    06 Jan 2019 01:36 PM
    my map does the same when I try and download it on the pc. If it is in the ecu how come you cant save it onto the tuner again is what I want ro know.

  • VirtualT Posts: 278
    Yanchep
    Stage 1 Poster VirtualT
    06 Jan 2019 01:42 PM
    Quoting Ken in Cairns on 06 Jan 2019 01:36 PM
    my map does the same when I try and download it on the pc. If it is in the ecu how come you cant save it onto the tuner again is what I want ro know.

    Yeah it seems the STP doesn't have the facility to pull the map from ECU, some of the other tuners can do it AFAIK
  • VirtualT Posts: 278
    Yanchep
    Stage 1 Poster VirtualT
    07 Jan 2019 02:18 PM
    Just got off the phone with Thundertech, they refused to give me the map, pretty disappointed.
    His argument was that the map has their name on it.. so..I paid for it and now basically if I want to make any changes I need to fork out for their dyno time.
    It effectively locks the map and only they can access it or change it, pretty poor in my opinion.
    He did however check for me that the ACR are enabled in the map which they are.
  • robots Posts: 1125
    Performance Poster robots
    07 Jan 2019 07:30 PM
    Yeah not good

    Most you can't trust.  But they get lots of money thrown at them and they do as they like. 

    There point (hd forum) that you get a dyno tune and not a map is just baloney. Do a dyno tune without the map??

    All bikes are different,  haha good one

  • Ratbob Posts: 592
    Adelaide Hills
    Performance Poster Ratbob
    07 Jan 2019 11:02 PM
    Thanks for the update VT and for the heads up that Thundertech won’t save the tune to your tuner. I wouldn’t be using them. That’s a crap practice, what if the ECU fails and you or the next owner needs to reload the tune. Could be years down the track. 
    I bought my bike from the third owner, came with the tuner and file,  so I never thought it unusual.
    I’m wondering if there’s any recourse through Consumer Affairs. 

  • VirtualT Posts: 278
    Yanchep
    Stage 1 Poster VirtualT
    08 Jan 2019 12:18 AM
    Yes I certainly won't be recommending Thundertech for Dyno tuning. I don't want to bag them out but lets just say I hope this thread comes up in google search for Thunder Tech and Dyno tuning and super tuner pro so people at least know what they are buying or not buying in this case.

  • Ken in Cairns Posts: 272
    Cairns FNQ
    Stage 1 Poster Ken in Cairns
    08 Jan 2019 12:41 PM
    I had the same thoughts about the map being locked, I would have liked to at least see what the AFR's were set at. However disapointing it is I guess the custom map is the tuners intellectual property , or that is the justification for it. 
    Another reason to look at a different tuner with wide band oxygen senors down the track. 

  • fatbat Posts: 2721
    Forum Legend fatbat
    08 Jan 2019 04:56 PM
    That’s poor form. They may have used their know how to make the tune but you purchased it as far as I’m concerned and entitled to the file. 

    They probably intend to protect their tuning business by this but imho it doesnt effectively do this and does the opposite. Every engine is different after all and most of us run different combinations of parts. Anyone that wants the best performance and ride is gonna have their bike dyno tuned anyway and not use or replicate someone else’s file. Do they really think they have special secrets in their files that no one else knows such as other tuners, and info freely available on the net?

    I would have thought businesses would be best served by good tuning work coupled by word of mouth of happy customers. But maybe they can do whatever they like with little to no competition over there 
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