I got a call from Harley saying that there was no service history and they were going to get me to pay for the regulator and battery. Then the guy said that they've realised I bought the bike from another dealer, and everything was good.

I got a call from Harley saying that there was no service history and they were going to get me to pay for the regulator and battery. Then the guy said that they've realised I bought the bike from another dealer, and everything was good.

Like you i am disgusted at the dealer experience now days. Like my reg problem there is no maintenance schedule for a regulator , one moment fine then a second later 17volts , its a component failure. And to make matters worse a simple google revealed that HD USA had a batch fail in my 2011-2012 tourer bikes and was fitting replacements free of charge when the bike was in for a service.....yet HD Aust had never ever heard of a reg failure or have any recalls. The tech said to me "Oh if you read it on the internet it must be true then maaate" If he wasnt 6 foot tall and 110kg i would have punched him. LOL

I got a call from Harley saying that there was no service history and they were going to get me to pay for the regulator and battery. Then the guy said that they've realised I bought the bike from another dealer, and everything was good.

Like you i am disgusted at the dealer experience now days. Like my reg problem there is no maintenance schedule for a regulator , one moment fine then a second later 17volts , its a component failure. And to make matters worse a simple google revealed that HD USA had a batch fail in my 2011-2012 tourer bikes and was fitting replacements free of charge when the bike was in for a service.....yet HD Aust had never ever heard of a reg failure or have any recalls. The tech said to me "Oh if you read it on the internet it must be true then maaate" If he wasnt 6 foot tall and 110kg i would have punched him. LOL

I got a call from Harley saying that there was no service history and they were going to get me to pay for the regulator and battery. Then the guy said that they've realised I bought the bike from another dealer, and everything was good.

Like you i am disgusted at the dealer experience now days. Like my reg problem there is no maintenance schedule for a regulator , one moment fine then a second later 17volts , its a component failure. And to make matters worse a simple google revealed that HD USA had a batch fail in my 2011-2012 tourer bikes and was fitting replacements free of charge when the bike was in for a service.....yet HD Aust had never ever heard of a reg failure or have any recalls. The tech said to me "Oh if you read it on the internet it must be true then maaate" If he wasnt 6 foot tall and 110kg i would have punched him. LOL

Like VW when my golf GT would lose all electrics (no steering no brakes), locates the problem to known faulty injector loom issues, was a recall in Europe years ago.

I got a call from Harley saying that there was no service history and they were going to get me to pay for the regulator and battery. Then the guy said that they've realised I bought the bike from another dealer, and everything was good.

Like you i am disgusted at the dealer experience now days. Like my reg problem there is no maintenance schedule for a regulator , one moment fine then a second later 17volts , its a component failure. And to make matters worse a simple google revealed that HD USA had a batch fail in my 2011-2012 tourer bikes and was fitting replacements free of charge when the bike was in for a service.....yet HD Aust had never ever heard of a reg failure or have any recalls. The tech said to me "Oh if you read it on the internet it must be true then maaate" If he wasnt 6 foot tall and 110kg i would have punched him. LOL

Like VW when my golf GT would lose all electrics (no steering no brakes), locates the problem to known faulty injector loom issues, was a recall in Europe years ago.

I got a call from Harley saying that there was no service history and they were going to get me to pay for the regulator and battery. Then the guy said that they've realised I bought the bike from another dealer, and everything was good.

Like you i am disgusted at the dealer experience now days. Like my reg problem there is no maintenance schedule for a regulator , one moment fine then a second later 17volts , its a component failure. And to make matters worse a simple google revealed that HD USA had a batch fail in my 2011-2012 tourer bikes and was fitting replacements free of charge when the bike was in for a service.....yet HD Aust had never ever heard of a reg failure or have any recalls. The tech said to me "Oh if you read it on the internet it must be true then maaate" If he wasnt 6 foot tall and 110kg i would have punched him. LOL

Like VW when my golf GT would lose all electrics (no steering no brakes), locates the problem to known faulty injector loom issues, was a recall in Europe years ago.

Like you i am disgusted at the dealer experience now days. Like my reg problem there is no maintenance schedule for a regulator , one moment fine then a second later 17volts , its a component failure. And to make matters worse a simple google revealed that HD USA had a batch fail in my 2011-2012 tourer bikes and was fitting replacements free of charge when the bike was in for a service.....yet HD Aust had never ever heard of a reg failure or have any recalls. The tech said to me "Oh if you read it on the internet it must be true then maaate" If he wasnt 6 foot tall and 110kg i would have punched him. LOL

Like VW when my golf GT would lose all electrics (no steering no brakes), locates the problem to known faulty injector loom issues, was a recall in Europe years ago.

lose all electrics (no steering no brakes)

That’s ironic given many, if not most, of the dealer personnel who service bikes are not qualified mechanics but “technicians” 

Mechanic: "We diagnosed the source of your problem."
Technician: "Computer says no."